Social Content Creator at Gorgias · LumiJobs

Responsibilities

Join us to make Conversational Commerce real.
Help Gorgias become a brand people recognise, remember and want to follow. You’ll turn the experiences of ecommerce teams, our customers and our employees into original video content that earns attention.
Gorgias helps ecommerce brands deliver customer experiences through AI and customer support software. Our marketing team is building a more distinctive voice in a competitive market, bringing the people behind the product and the businesses we serve into our storytelling.
We’re building a team that works like a creative agency: curious about its audience, willing to experiment, and able to turn a strong idea into something people want to watch. You’ll work directly with our Head of Marketing and partner with our Staff Content Marketer on distribution and Gabrielle on customer stories and brand alignment.
We’re looking for a creator with strong ideas, good taste and the ability to bring those ideas to life on video.
You’ll own the creative process from finding an insight and developing a concept to scripting, filming and editing. You’ll build recognisable formats and recurring series around the realities of working in ecommerce and customer experience, while finding fresh ways to introduce our team and tell our customers’ stories.
A sketch about a CX manager preparing for Black Friday. A series following the people behind an ecommerce brand. A moment inside Gorgias that says more about our culture than a company presentation. You’ll help decide which ideas are worth making and how to make them work.
Develop ideas people want to watch
Get close to our audience: understand the pressures, ambitions and everyday experiences of CX managers and ecommerce teams.
Turn those insights into original concepts, scripts, recurring formats and video series.
Bring your own point of view on humour, storytelling and what makes a piece of content worth someone’s attention.
Adapt relevant cultural moments and trends in ways that fit Gorgias and its audience.

Social Content Creator

Responsibilities

Benefits

Company

Gorgias

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