Responsibilities

Lead and mentor a team of engineers and specialists focused on hardware reliability and field performance for the Starlink User Terminal Kit, including user terminals, Wi-Fi routers, power supplies, and cables.
Allocate resources across new product qualification campaigns, production reliability priorities, and field hardware investigations to ensure appropriate technical coverage, timely execution, and rapid troubleshooting of failures
Develop individual team members through technical mentorship, clear ownership, and opportunities aligned with individual growth and the strategic goals of the Starlink program
Partner closely with hardware design, software, manufacturing, and supply chain teams to proactively influence current and future designs and maximize reliability across the product lifecycle
Technical Scope:
Manage or lead technical investigations with tight timelines concerning isolated or fleet-wide performance or hardware issues that affect Starlink customers. Investigations may stem from test, production or field findings.
Develop and execute reliability qualification strategies for new and existing products to maximize field life, minimize early-life failures, and demonstrate readiness for mass production
Design and execute environmental, mechanical, electrical, RF, and system-level reliability testing tailored to product architecture, use conditions, and identified failure mechanisms to qualify changes in high volume manufacturing
Automate reliability test execution, data analysis, and reporting using appropriate data visualization and engineering tools to improve speed, repeatability, and technical decision-making
Define and monitor ongoing reliability testing and monitoring strategies to assess manufacturing process health and identify long-term reliability risks driven by process, material, and component variability
Define and monitor critical hardware and performance field metrics, such as product return rates, to identify and investigate product reliability shortcomings
Oversee production quality activities including containments, material review board (MRB), defect processing, quality metrics, training, and applicable command media for factory compliance

Lead Electrical Hardware Reliability Engineer (Starlink) at SpaceX · LumiJobs

Lead Electrical Hardware Reliability Engineer (Starlink)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

SpaceX

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