DoorDash Operations Specialist - Office Coordinator at DoorDash Labs to manage daily site operations and coordinate equipment transport, vendor follow-up, and onboarding. Serve as liaison between front desk and procurement/inventory teams.
Responsibilities
We’re looking for an Operations Specialist - Office Coordinator to own how our DoorDash Labs sites run day to day and to follow every issue through to done. As the tier 2 layer between our front desk and procurement/inventory teams, you’ll triage the request queue, run equipment transport, manage vendor and facilities follow-up, host visitors and events, and coordinate onboarding as the team grows.
You’ll work closely with Front Desk, Procurement & Inventory, Workplace, Facilities, Finance, and engineering teams to keep our sites safe, organized, and ready as the team roughly doubles next year.
The Operations Specialist - Office Coordinator will report to the Supply Chain Lead.
You’re excited about this opportunity because you will...
Own the equipment transport queue (EOS / drones): set priorities, schedule pickups, track every request in Jira, and manage no-shows across sites
Triage the daily request queue, making small calls independently and escalating larger decisions (e.g., security, construction, AV)
Own tickets and follow-up with Workplace, landlords, and service vendors (cleaning, pest, dumpster, repairs, ServiceChannel), and maintain a weekly open-issues list
Walk each site regularly (gate, dumpster, kitchen, restrooms, common areas), log issues, and track corrective work through completion
Plan and run hosting: catering orders, demo-day logistics, visitor and event prep, rooms, and shuttles
Own the new hire onboarding checklist (desk, badge, access, equipment, orientation) and track desk counts as the team grows
Initiate site-level requests (e.g., furniture, desks, cabinets) and hand off to Procurement & Inventory for purchase
Take over contractor contract renewals, contractor onboarding, and Coupa processes, including a backlog of contractors expiring at year end
Qualification
Comfortable managing vendorsExperience with CoupaExperience supporting hardware
Required
3+ years of experience in office management, facilities coordination, workplace operations, or operations coordination
Highly organized with strong follow-through
Strong communication and interpersonal skills
Comfortable managing vendors, landlords, and internal stakeholders
Ability to juggle multiple priorities in a fast-paced environment
Familiarity with operations and procurement systems such as Google Workspace, Slack, Jira, Coupa, Brex, ServiceChannel
Preferred
Experience in a tech startup or fast-paced corporate environment
Experience with Coupa, contractor onboarding, or contract renewals
Experience supporting multi-site operations or new site openings
Experience planning and running hosted events, demos, or catering
Experience supporting hardware, robotics, or R&D teams with inventory or parts handling
We expect this position to be filled by 01-09-2027
