Strategic Account Manager, LTL

United Statesfull timeOn Site

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senior

$101k–$121k

H1B: no

Uberfreight The Strategic Account Manager at Uberfreight manages LTL account strategy, network optimization, and program outcomes for enterprise freight accounts. This role drives cost savings, service excellence, and value delivery through analytics, governance, and executive engagement.

Responsibilities

Drive overarching LTL strategy across procurement and operations
Perform deep-dive program analyses to identify cost, service, and efficiency insights
Identify process gaps and champion LTL best practices
Review margins, monitor DTO queues, and analyze accessorial trends
Monitor systemic operational issues to resolve root-cause delays
Manage tech escalations, user access, and oversee EDI/API integrations and UAT testing
Build presentation materials and lead Monthly and Quarterly Business Reviews
Strengthen executive-level relationships and engage new stakeholders

Qualification

Experience Leading MBRs/QBRsHas managed account marginsOverseeing EDI/API integrationsProficient with MS Excel

Required

Minimum 5-7+ years of experience driving LTL account strategy, mode conversions, and lane optimization within an account management or related role.
Prior experience working with enterprise accounts or accounts with Freight Spend of 20M +
Experience Leading MBRs/QBRs, managing executive stakeholder relationships, and delivering customer value.

Preferred

Prior experience analyzing operational and financial data to uncover cost savings and efficiency gains.
Has managed account margins, tracking accessorials, and resolving systemic operational issues.
Overseeing EDI/API integrations, UAT testing, and system escalations.
Prior experience working directly for an LTL Carrier or related company.
Proficient with MS Excel, Power BI, and Salesforce.