Senior Staff AI Enablement Engineer at Sofi · LumiJobs

Responsibilities

SoFi is scaling how employees and AI agents safely reach the tools they need to do their jobs. We run a centralized MCP (Model Context Protocol) gateway that lets approved AI clients (Claude, Cursor, Windsurf, internal agents) connect to enterprise systems such as Slack, Google Workspace, Jira/Confluence, GitLab, Datadog, Snowflake, Glean, and ServiceNow, with SSO/OAuth brokering, policy enforcement, and full auditability.
As our Sr. Staff AI Enablement Engineer, you'll own the strategy and day-to-day operation of this platform and the customer-facing interfaces employees use to get AI tool access. You'll turn a security-approved control plane into a fast, self-service path to AI productivity across the company. You'll partner closely with Product Security, IAM, Engineering, and business leaders.
Own the MCP gateway platform end to end. This covers the catalog and registry of approved MCP servers, onboarding of new connectors, OAuth scope configuration, tool-level enablement and disablement, and lifecycle and hygiene.
Design the customer experience for AI tool access. Build intake, request, and provisioning flows (Compass/ServiceNow, Slack, Okta), documentation, and self-service paths that cut time-to-access from weeks to hours.
Partner with Product Security and IAM on MCP approval, threat modeling, least-privilege scopes, and incident response. Turn security requirements into operational guardrails that don't block adoption.
Run operations for the platform. This includes L1/L2 support models, runbooks, SLAs, monitoring and observability of tool usage, and vendor management (e.g., Cequence and SaaS connector vendors).
Drive adoption and measure impact. Define and report adoption, usage, and value metrics by function to IT and SLG leadership, and identify the next high-leverage integrations.
Automate access governance. Integrate the gateway with joiner/mover/leaver processes, access reviews, and audit evidence for SOX and regulatory requirements.
Set technical direction. Evaluate emerging agent and tool-access standards (MCP, A2A, agent identity), build vs. buy, and the roadmap for internal and customer-facing AI interfaces.
Mentor and influence. Guide IC1–IC4 engineers and analysts, and influence function-level decisions with senior ICs and SLG.

Senior Staff AI Enablement Engineer

Responsibilities

Qualification

Required

Preferred

Company

Sofi

More roles at Sofi