Field Service Technician (Appliance Repair) - Plano, TX (Frisco, Allen, McKinney)

Texasfull time

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Lgelectronics Field Service Technician for LG Electronics responsible for diagnosing and repairing major appliances, TVs, and A/C units at customer locations in the Frisco, Plano, McKinney, and Allen, TX metro areas. Deliver exceptional customer experience and manage inventory and administrative tasks.

Responsibilities

We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the North Dallas, TX metro area.
*All candidates must be able to work coverage in the Frisco, Plano, McKinney and Allen, TX metro areas.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
Immediately and accurately process paperwork and perform data entry upon completion of each job.
Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

Qualification

Experience in the use of toolsAbility to properly trouble-shootValid Driver’s license in good standingRecruiting Range$25

Required

Minimum 1 year experience in a technical role (Appliance repair preferred).
Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
Experience in the use of tools, and diagnostic test equipment.
Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
Valid Driver’s license in good standing.
Ability to obtain appropriate EPA Certification.
Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
Recruiting Range
$25.25—$29.75 USD

Benefits

Dental
Vision
401(k)
PTO
Equity/RSU
Parental Leave
Life Insurance
Wellness

Company

Lgelectronics

View company page

10000+ employees

Industrial

Founded 1892

Source: greenhouse

Active within the past hour

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diagnosisrepairmaintenancePPEvehicle operationdata entry

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Field Service Technician (Appliance Repair) - Plano, TX (Frisco, Allen, McKinney) at Lgelectronics · LumiJobs