Annaautismcare Market Clinical Services Director at ANNA providing senior clinical leadership for Massachusetts market. Accountable for clinical quality, professional development, and expansion of clinical services.
Responsibilities
Clinical Quality and Model Fidelity
Own clinical quality across all Massachusetts centers, ensuring services delivered reflect ANNA's neurodiversity-affirming, NDBI-based model of care
Oversee fidelity monitoring, documentation, reporting, and quality improvement at the state level with support from the Chief Clinical Officer
Ensure the fidelity assessment tools, scoring methodologies, and evaluation protocols developed centrally are consistently and correctly used by Massachusetts clinical teams
Ensure state alignment with ANNA's treatment planning templates, clinical documentation standards, and case review processes
Provide consultation on complex clinical cases, program design questions, and advanced clinical decision-making for clinicians across the market, escalating to the Chief Clinical Officer where organizational precedent is required
Aggregate and funnel clinical feedback from Massachusetts teams to the Chief Clinical Officer and central clinical team to drive improvement of ANNA's standards, protocols, and tools
Clinical Training and Professional Development
Train Behavior Analyst Trainees (BATs) to deliver Behavior Technician onboarding training with fidelity, ensuring every BAT is assessed and passes competency before independently onboarding new BTs
Participate in training new Clinical Directors on all clinical components of client and team training, support, and oversight
Monitor BAT training implementation by completing training fidelity checks at minimum monthly across the market, and provide direct coaching and remediation where fidelity falls below standard
Train Clinical Directors to supervise and oversee the BATs in their centers, ensuring every Clinical Director is assessed and passes competency on observing BAT-delivered training, evaluating fidelity, delivering performance feedback, and escalating concerns
Qualification
8+ years of clinical experience in ABAProven ability to leadStrong clinical judgmentAt ANNADoctoral degree and/or BCBA-DExperience with accreditation processesPeer-reviewed publication
Required
Master's degree in Applied Behavior Analysis, Psychology, Special Education, or a closely related field
Board Certified Behavior Analyst (BCBA) in good standing
Licensed Applied Behavior Analyst (LABA) in Massachusetts, or license-eligible and able to obtain licensure prior to start
8+ years of clinical experience in ABA, including 5+ years as a BCBA and 3+ years in a clinical leadership role at the Clinical Director level or above
Demonstrated experience training and supervising BCBAs, supervisees, trainees, and behavior technicians, including training others to train
Deep expertise in Naturalistic Developmental Behavioral Intervention approaches and early intervention for children under 6
Demonstrated experience building or operating clinical quality and fidelity systems
Proven ability to lead, influence, and drive change through dotted-line relationships rather than direct reporting authority
Strong clinical judgment, written communication, and coaching skills
Willingness to travel regularly to centers across Massachusetts
You are a clinician-leader who believes quality is built through people, not policed through checklists. You are equally comfortable reviewing a treatment plan, coaching a first-year BCBA through a difficult case, and presenting your market's outcomes to an executive team. You lead through credibility rather than authority, and you are energized by the challenge of holding a high clinical bar across multiple centers while the organization grows around you. You are deeply committed to neurodiversity-affirming, assent-based practice, and you can translate that commitment into concrete standards, training, and supervision that clinicians can actually use. You partner naturally with operational leaders, understanding that strong clinical care and a sustainable business are not in tension.
At ANNA, we are working to transform autism care by combining rigorous clinical training, compassionate family-centered practice, and neurodiversity-affirming approaches. Our Naturalistic Developmental Behavioral Intervention (NDBI) model supports each child's strengths through play-based, developmentally informed care.
Preferred
Doctoral degree and/or BCBA-D
Experience in a multi-site or multi-state behavioral health organization
Experience with accreditation processes, including the Autism Commission on Quality (ACQ)
Familiarity with Massachusetts payer clinical criteria and appeals processes, including MassHealth, Carelon, Tufts, BCBS MA, and Optum
Peer-reviewed publication, conference presentation history, or academic affiliation
Experience in a high-growth or start-up environment