Deal Desk Manager (Fixed-Term)

Required

• You’ve developed in-depth knowledge of Chainalysis licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• You’ve become the expert creative problem solver who finds a way to meet customers’ needs while adhering to our company’s overall strategy
• You perform price / discount realization analysis, combined with relevant deal context, and present executive level summaries with actionable recommendations to key business approvers
• You provide both tactical and strategic guidance to our Sales teams by coaching on contract objection-handling techniques, alternative contract options, and best practices to help close deals
• You function as point of contact and subject matter expert / project manager for Sales on deal pricing matters and questions related to common customer requests regarding deviations from Chainalysis standard operational processes, infosec standards, and SLA/engineering positions.
• You look for opportunities to create meaningful partnerships with the field and other stakeholders (enablement, training, QBR participation, etc.)
• You’ve built analytics, KPIs and business processes relevant to pricing, and use performance insights to drive improvements and share key learnings with executive-level leadership
• You partner with regional leadership to prioritize and organize projects and deals for critical deadlines at customer and for month-end, quarter-end, and year-end
• You collaborate with the Sales Enablement team to create training content for your region to ensure Sales is informed on new products, best practices and regular updates to policies, etc.
• You create, maintain and innovate with respect to an ongoing knowledgebase of common issues arising during deal cycles.
• You establish key plays for the Deal Desk team and ensure they are enabled to be the most creative and effective they can be.
• A background like this helps: