Own the services portfolio and its market fit:

In partnership with the Chief Learning and Product Officer and the leadership team of the Learning and Product team, set the strategy for the services product line, including which offerings Great Minds should develop, improve, scale, or retire and how to scale across our diverse market.

Define the right mix of free and paid support, and of digital, virtual, and in-person services.

Determine which needs can be met through scalable foundational support and where customers need paid expertise, coaching, or more intensive partnership.

Use customer needs, implementation evidence, field feedback, and service performance to identify gaps in the portfolio and opportunities for new offerings.

Partner with Research & Content to develop service content that is instructionally strong, practical for educators, and suited to each offering’s purpose and format.

Partner with Sales & Marketing to define the value, audience, positioning, and sales guidance for each offering. Ensure customer commitments match what Great Minds can deliver well.

Partner with the VP of Product to build an integrated product offering that provides direct and real-time training and support aligned to our instructional vision and training approach.

Partner with Finance and Revenue Operations on pricing, cost to serve, revenue, and margin, making deliberate choices about where to standardize and where to provide more tailored support.

Deliver excellent professional learning:

Establish clear standards for high-quality professional learning, including the knowledge and practices participants should take back to their schools and classrooms.

Define and monitor measures of delivery quality, participant learning and application, and contribution to implementation progress.

Vice President, Services

Responsibilities

Benefits

Company

Greatminds

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