Teya Customer Relations Agent at Teya supporting Hungarian-speaking merchants across multiple communication channels. Provides product education and resolves customer requests to enhance merchant experience.
Responsibilities
Your goal is to support our merchants, the centre of everything we do. We want you to consistently exceed their expectations and make them feel cared for as they never have before. You will be assisting our merchants using various communication channels (such as phone, email, online chat). You will become the voice of our customers, and your feedback and suggestions will be key in driving developments in other teams!
You are eager to learn and grow with us, as well as contribute with your own expertise to meet our customers’ needs. You love helping others and are willing to go the extra mile for our customers. You have strong communication skills and are fluent in Hungarian and English.
You're fixated on the customer and everything we can do to serve them
Confident in communication and interpersonal skills
Fiercely competitive and relentless when it comes to goals and targets
Eager to learn and improve every day: you have great energy and passion for what you do
Spontaneous and certain in your ability to overcome obstacles
Previous experience in a similar role is desired, but not mandatory
The best part about you is that you have a gift to quickly find common ground with every type of person!
Szép Card (gross 450.000 HUF yearly)
AYCM SportPass (XL)
Private health insurance
Qualification
Fluent in Hungarian and EnglishStrong communication skillsEager to learn and grow
Required
Fluent in Hungarian and English
Strong communication skills
Eager to learn and grow
Previous experience in a similar role desired but not mandatory
