Zello Staff Accountant at Zello responsible for collections, cash application, and reconciliation using AI-assisted processes. The role includes designing controls, supporting month-end close, and FP&A support.
Responsibilities
Run collections and 90+ day follow-ups, coordinating with Customer Success Managers on account context.
Apply customer cash and reconcile bank receipts to Zuora invoices, resolving discrepancies and unapplied cash.
Handle Stripe disputes, customer vendor-portal uploads, and check processing.
Prepare the monthly AR aging review with recommendations for the Controller.
Operate and improve AI-assisted billing and AR workflows: write runbooks, review AI-drafted collections replies, approve proposed cash matches, and flag order-form vs. Zuora mismatches, taking on more as each step earns trust.
Cover for the Revenue Operations Analyst so billing never depends on one person.
Pick up parts of month-end close and controls in your second six months, with modeling, expense management, and FP&A support on the path after that.
Qualification
You close things fullyThis Role Is NotA management roleWe hire for potential
Required
You hold a degree in accounting or finance.
You've spent 1-2 years in audit or accounting, at a public firm or in industry, and you want to own a process rather than tick and tie someone else's.
You reach for AI and automation to get rid of manual work, and you can show us something you've already tried.
You close things fully: when a reconciliation doesn't tie, you find out why and fix the cause.
You flag a problem with a proposed fix attached, not just the problem.
You work directly with the people around you, Customer Success included, to get an account resolved.
Preferred
This Role Is Not
A customer support role or a seat for absorbing routine administrative tasks. Transactional work is being automated.
Pure FP&A or financial modeling from day one. That's on the growth track, after AR and close.
A role with a large finance team and heavy structure around it. You'll work directly with the Controller and COO.
A management role. This is an individual contributor seat.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
