Enterprise Account Director at Stacker · LumiJobs

Responsibilities

You’ll own a small book of Stacker’s largest brand clients, companies with 1,000+ employees, and be their main point of contact from kickoff through renewal. You’ll report to the Manager of Enterprise Account Management and work day to day with an Account Coordinator, our Editorial team, and the Value Team.
Enterprise accounts take more care than a typical client. Several teams may be involved on their side, content often goes through legal or brand review, and the people you talk to every week have to justify the program to their own leadership. You’ll learn how each client’s organization works, make our process fit it, and make sure they can clearly see what the partnership is doing for them.
You’ll carry a quarterly renewal goal and own expansion within your accounts.
Stacker helps brands and nonprofit newsrooms get their stories in front of more readers. Organizations submit content, our editorial team prepares it for syndication, and it’s distributed for free to a network of 3,000+ trusted news publishers. Clients get earned media placements, canonical links back to their site, and visibility in search and AI answers. We’re bootstrapped, remote-first, and growing, and we care about long-term results over short-term wins.
Run onboarding: Lead kickoff, map stakeholders and approvers, set up portal access and shared communication channels, train client teams on our editorial guidelines, and agree on goals and a reporting schedule. Get the first story live without unnecessary delay.
Coach on content: Work with editorial enablement (Stacker team) to help clients turn internal or promotional material into stories publishers will pick up: reframing around a trend or data point, adding disclosures, finding independent sources, and suggesting angles that suit specific regions or audiences. You’ll partner with Editorial on this, but you should have your own point of view.
Keep the program moving: Hold regular syncs, track pacing against the contract, chase approvals, and flag issues before they cost the client a month of output.
Tell the performance story: Pull pickups, impressions, backlink, and AI search data and connect it to what the client said they cared about at kickoff. Build business reviews their leadership will actually read.
Manage risk: Watch for warning signs, like a champion leaving, slowed submissions, or quiet budget conversations, and bring a plan to your manager early.
Grow the account: Find the next team, product line, or region inside the company that could use Stacker, and work with Sales to bring them in.
Keep records clean: Keep notes, contacts, health scores, and renewal dates up to date in the CRM.
Improve the playbook: Tell us what’s working and what isn’t, so the next enterprise onboarding goes better.

Enterprise Account Director

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Stacker

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