Solutions Engineer (AI/ML) - South East US Region

Required

• 5+ years of experience in a solutions engineering or sales engineering role, ideally
• supporting AI/ML or data-driven software products
• Proven track record of building and operationalizing AI/ML workflows and solutions
• Strong understanding of AI/ML concepts - neural network architectures, convolutional neural networks (detection, segmentation, classification based supervised learning
• High-level proficiency with computers and business software, including CRM systems, presentation tools, and productivity software (e.g., Microsoft Office Suite, HubSpot, Canva, etc.)
• Background working in and/or a solid understanding of cybersecurity and information security standards, including ISO 27001 and SOC2.
• Proven ability to build and strengthen customer relationships, guiding them through technical discovery and solution adoption.
• Excellent verbal and written communication skills to articulate complex technical concepts clearly to both technical and non-technical audiences.
• Strong problem-solving skills with the ability to understand customer needs and provide tailored solutions.
• Experience with scripting or automation (e.g., Python, VBA) to improve personal efficiency and productivity.
• Experience selling, buying, or integrating Esri products like ArcGIS.
• Experience working in the Electric Utility Industry or Power Engineering Industry.