Bennie Principal Benefits Consultant at Bennie leading consulting strategy and service delivery for assigned customers. This role manages a consulting delivery team and drives strategic relationships and exceptional customer results.
Responsibilities
The Principal Benefits Consultant has leadership responsibility for the consulting strategy, service, and delivery for all customers in the Principal book of business. As a people manager, the Principal serves as the leader for the assigned consulting delivery team, composed of Senior Benefits Consultants, Benefits Consultants, Customer Experience Managers, and Benefits Consulting Analysts. The Principal Consultant provides strategic guidance to ensure exceptional customer results and satisfaction, and the achievement of Bennie’s business objectives, across the assigned consulting delivery team.
Reporting to: VP, Benefits Consulting
Take ownership and accountability for the success and retention of an assigned book of business and consulting delivery team.
Lead and manage the execution of Bennie’s consulting model across the assigned consulting delivery team, ensuring delivery of high-quality benefit consulting services, and exceptional customer results and satisfaction.
Develop and execute the annual customer account plan specific for all assigned customers.
Work collaboratively with other members of the consulting delivery team to support the development and implementation of strategic initiatives.
Collaborate with the Senior Manager to drive team development for the consulting delivery team.
Stay updated on industry trends, best practices and regulatory changes, and support education and enablement of customers regarding these developments.
Collaborate with cross-functional teams, including but not limited to sales, data operations, and product, to identify and support business development and operational improvement opportunities.
Maintain strong relationships with all customers, strategic partners, and internal Bennie collaborators.
Conduct regular performance evaluations of team members, providing feedback, coaching, and guidance to drive professional development and excellence.
Other duties as assigned.
Qualification
Maintain a curiosity about the industryWork collaboratively with customers
Required
The Principal Benefits Consultant should exhibit the core attributes of the Bennie consulting team:
Possess a growth mindset to drive the business upward and forward.
Take a proactive approach to value creation and delivery for customers, colleagues, and partners.
Seize the consultative opportunity in every interaction with customers, colleagues, and partners.
Maintain a curiosity about the industry, Bennie’s customers, and Bennie’s business.
Bring relentless intensity to the creation of value.
Take ownership of one’s impact and influence on customers, colleagues, and partners
Work collaboratively with customers, colleagues, and partners.
Act with compassion in every interaction, every time.
5 to 10 years of benefits consulting experience, with a primary focus on managing complex client accounts across diverse market segments (small, mid-market, and large group).
Proven experience managing and mentoring a team of direct reports
Proven expertise in various funding mechanisms and deep knowledge of large-group regulatory compliance (ERISA, ACA, COBRA).
Preferred
Team leadership and/or project leadership experience.
Experience working with today’s leading HR/Benefits technology platforms.
