Plaud Senior SRE Engineer ensures reliability and performance of Plaud.ai’s AI products at scale. Designs and operates scalable cloud-native systems and leads incident response and reliability improvements.
Responsibilities
Ensure reliability and performance of Plaud.ai’s AI products at scale
Design and operate highly available, scalable cloud-native systems for AI workloads
Own production reliability, incident response, and on-call practices
Build observability (metrics, logs, tracing) and reliability automation
Define and manage SLOs, SLIs, and error budgets with engineering teams
Drive postmortems and reliability improvements across the platform
Lead incident response and continuous reliability improvement
Partner with product and engineering teams on reliability design
Improve observability and operational maturity
Qualification
5+ years in SREExperience of GPU cluster managementKnowledge of SLO/SLA frameworksExposure to multi-region systemsStrong written and verbal communication
Required
5+ years in SRE, Infra, or Platform Engineering roles
Strong experience with cloud platforms (AWS/GCP/Azure/OCI)
Hands-on with Kubernetes and distributed systems
Experience in on-call rotation and incident management
Proficient in at least one programming language (Go, Python, Java)
Preferred
Experience supporting AI/ML or data-intensive platforms
