Accounts Receivable Manager

Required

• 5-8 years of progressive collections or accounts receivable experience, with a track record of sustained performance at increasing levels of ownership.
• Demonstrated manager level judgment on collections strategy, risk assessment, and complex account resolution.
• Experience leading cross functional initiatives such as dunning strategy redesign, risk scoring models, or collections system enhancements.
• Experience reviewing and approving the work of Senior Analysts and other team members on complex accounts.
• Comfortable acting as a trusted backup to a Manager for escalations and portfolio ownership.
• Strong ability to partner with Sales and Customer Success leadership on shared account strategy.
• Proven ability to identify organizational, not just account level, risk.
• Experience developing others, whether or not they carry formal direct reports.
• Experience working with NetSuite and Salesforce (SFDC); experience with Salesforce CPQ, billing platforms, or risk/collections automation tools is a plus.
• Strong analytical skills with the ability to evaluate complex, sensitive customer relationships and recommend practical solutions.
• Demonstrates curiosity, sound judgment, and a continuous improvement mindset.
• Excellent written and verbal communication skills, with credibility in cross functional forums.