Field Service Technician

CGMN - Cottage Grove, MNfull time

On Site

mid

$55k–$60k

H1B: no

Lumbermens The Field Service Technician at Lumbermens performs service, repairs, and installations of entry doors in the field. This role requires strong customer service, technical aptitude, and adherence to safety policies.

Responsibilities

Perform service and repairs to products installed in the field
Build and foster relationships with customers
Assess service and installation needs based on requests
Complete service, repair, and installation work timely and cost-effectively
Complete all service documentation accurately and on time
Communicate effectively with the Service Coordinator
Maintain accurate and complete parts inventory
Safely operate and maintain assigned company vehicle
Ensure company vehicle is stocked with necessary tools and supplies
Comply with all safety policies and procedures
Report any accidents in a timely manner
Assist with production support in the Door shop as needed

Qualification

Service-orientedCustomer-focusedStrong organizational skillsMaintain a cleanWilling and able to learnExperience with Therma-Tru Doors2-3 years of construction experience