Shift Lead | Wellesley

Required

• Your Experience:
• At least 1 year of experience in a customer service leadership position (e.g. Shift Leader, Shift Supervisor, Key Holder), preferably in hospitality, coffee, or beverage
• People leader: You confidently guide and motivate your team, set a high standard through your own actions, and step in to support others when needed.
• Passionate about hospitality: You love creating exceptional customer and employee experiences, and care about setting the bar high in every shift you’ve run.
• Team player: You are comfortable working in a team, communicate clearly, support the people around you, and contribute to a positive team environment.
• Reliable in a fast-paced environment: You are able to stay calm, focused, and effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary.
• Detail-oriented: You notice the small things and take pride in maintaining highest standards across presentation, compliance, and cleanliness.
• Eager to learn: You are curious, adaptable and always willing to learn about our products and operating procedures.
• 18+ years of age
• Able to lift 25+ lbs, and to stand for long periods of time
• You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”)
• Availability that meets the needs of our stores