Oversee, validate, and track each barista’s journey through the new hire training program, and work with our ops partners to ensure a positive experience for all.

Support the new hire training process in the field by leading group orientations when necessary, leading in-store training, and facilitating the barista final assessment.

Provide area training support as needed by conducting shift lead training certifications, and assisting with new product launches and key initiatives.

Manage and track compliance across multiple platforms for training completion, accreditation velocity, daily store performance, and more.

Conduct robust quarterly product quality assessments for all Boston, DC and NYC stores and assist in the development of unique, actionable reporting that will enable field leaders to implement necessary improvements.

Develop and foster cross functional relationships to provide insight into store performance.

Be an inspirational leader full of coffee knowledge and passion for the craft, knowing how to tailor training approaches to individuals to ignite passion and the desire to pour love into every cup of coffee made.

Find creative ways to build and foster a learning culture at Blank Street, keeping teams motivated, engaged, and excited to learn.

Coffee knowledge and expertise

Customer & employee experience obsessed

Experience training within an established brand

Ability to create thoughtful and detailed training content and action plans

Training Coordinator | New York City

Responsibilities

Qualification

Required

Benefits

Company

BlankStreet

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