Head of Operations / COO

San Franciscofull timeOn SiteseniorH1B: no

Clera The Head of Operations / COO at Clera leads day-to-day business operations and builds scalable customer delivery and supply chain processes. This role partners with engineering to automate operational workflows using AI.

Responsibilities

A small, early-stage AI company serving manufacturers is seeking a Head of Operations / COO to work closely with the founders. You will own day-to-day business operations and help build scalable customer delivery and supply chain processes.
Lead end-to-end operations, including customer onboarding, order execution, supplier and carrier coordination, and issue resolution.
Build processes, metrics, and playbooks that help a lean team serve more manufacturers.
Partner with engineering to identify operational workflows that AI agents should automate.
Manage supplier and freight operations, vendor relationships, and service quality.
Hire and lead the operations team as the business grows.
Work with the founders on planning, finance, and company priorities.

Qualification

Six to ten years of relevant experienceHands-on experience in supply chainStrong numericalExperience in CPGOn-site in San Francisco

Required

Six to ten years of relevant experience, including senior operations leadership as a Head of Operations, COO, VP or Director of Operations, or in a similar role.
Hands-on experience in supply chain, procurement, logistics, or manufacturing operations.
Experience at an early-stage startup or on a small team, with the ability to build processes from the ground up and stay hands-on.
Strong numerical, systems, and process-design skills.