Iterable is looking for a Senior Deal Desk Analyst to be the trusted commercial partner to our Sales team and help build the next stage of our Deal Desk. You will lead our most complex deals today while designing the processes and tools that let us scale tomorrow.

This is a hands-on role for a true operator, someone who runs the day-to-day with confidence and solves problems without waiting to be asked. You will sit at the center of Sales, Customer Success, Finance, Legal, Billing, and Revenue Accounting, and you will often be the person who brings them together to get a deal done. Beyond individual deals, you will work directly with sales and operations leadership to design and implement the systems and processes behind how we sell.

Own complex deals

Review deals and structure non-standard agreements end to end across the full customer lifecycle, from new business through expansion and renewal

Advise account teams on discounting and the trade-offs across price, term, volume, and risk, and recommend structures that work for the customer and for Iterable

Model deal economics, including margin, attach rate, and payment terms, and propose alternatives when a deal falls short of targets

Evaluate non-standard terms for revenue recognition, billing, and compliance implications before they reach approval

Make judgment calls on exceptions, own your recommendation through approval, and serve as the escalation point for the Deal Desk queue and GTM leadership

Keep deals moving within internal SLAs, especially at month-end and quarter-end

Connect the teams around the deal

Be the central point of contact across Sales, Customer Success, Finance, Legal, Product, Billing, and Revenue Operations, coordinating the path to close

Give sales leadership clear, timely visibility into deal status, risks, and blockers

Senior Deal Desk Analyst

Responsibilities

Qualification

Preferred

Company

Iterable

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