New Grad AI/ML Companies UniversitiesFor Universities Sign in Sign upGet started free

Field Service Technician (Appliance Repair) - Milford / Franklin, MA at Lgelectronics · LumiJobs

Back to jobs

Overview Company

Apply on Employer SiteApply Now

Lgelectronics· Posted Nov 11, 2026

Field Service Technician (Appliance Repair) - Milford / Franklin, MA

Massachusettsfull time

On Site

entry

H1B: no

Lgelectronics Field Service Technician at LG Electronics delivers customer service by diagnosing and repairing major appliances, TVs, and A/C units in customers' homes. Manages inventory and performs administrative tasks daily.

Responsibilities

We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the Franklin, Milford, Foxborough MA metro area.
*All candidates must be able to work coverage in the greater Franklin, Milford, Foxborough MA metro and surrounding areas.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
Immediately and accurately process paperwork and perform data entry upon completion of each job.
Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

Qualification

Experience in the use of toolsAbility to properly trouble-shootValid Driver’s license in good standingRecruiting Range

Required

Minimum 1 year experience in a technical role (Appliance repair preferred).
Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
Experience in the use of tools, and diagnostic test equipment.
Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
Valid Driver’s license in good standing.
Ability to obtain appropriate EPA Certification.
Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
Recruiting Range