Manager, Mid-Market Account Management

Required

• 4 or more years of SaaS experience in account management, customer success, or expansion sales, including at least 1 to 2 years directly managing a quota-carrying team
• Proven track record of building and leading teams that meet or exceed renewal and expansion targets within a mid-market or commercial segment
• Strong coaching and development framework with a passion for growing high-performing teams
• Expertise in consultative selling and navigating mid-market deal cycles that balance speed with multi-stakeholder coordination
• Strong forecasting ability and pipeline discipline with experience using CRM tools to drive data-informed decisions
• High emotional intelligence and executive presence with the ability to build trust at Director and VP levels
• Operationally minded with a focus on building scalable systems tailored to mid-market pace and volume
• Entrepreneurial and proactive, comfortable owning outcomes in a high-growth environment
• High integrity and long-term orientation focused on sustainable revenue growth
• This is an on-site role based in our NYC or SF office, designed for builders who thrive on speed, iteration, and meaningful impact.
• For this role, the expected base salary range is $130,000 to $195,000 before commission. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
• Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.