Jellyfishcareers SFMC Developer architects and develops customer lifecycle programs using Salesforce Marketing Cloud. The role involves building journeys, designing data models, and coding personalized campaigns.
Responsibilities
Blueprint CRM Solutions: Translate customer journey maps and lifecycle strategies into technical SFMC blueprints, including data flows, entry sources, decision logic, and channel orchestration.
Architect Marketing Cloud Data Models: Design and maintain data extensions, relational data models, sendable and non-sendable structures, and Contact Builder attribute groups that support segmentation and personalization at scale.
Build and Optimize Journeys: Develop multi-step, multi-channel journeys in Journey Builder (email, SMS, push, advertising audiences), using decision splits, engagement splits, wait logic, and goals to drive measurable outcomes.
Automate Data and Campaign Operations: Build Automation Studio workflows for data imports, SQL query activities, filters, file transfers, and scheduled sends; monitor automations and resolve failures quickly.
Develop Personalized Campaigns: Code dynamic, responsive email and landing page templates with HTML, CSS, AMPscript, and SSJS; build reusable Content Builder templates, content blocks, and modular design systems.
Integrate Platforms and Data: Configure and support integrations using SFMC REST and SOAP APIs, Marketing Cloud Connect (Sales/Service Cloud), and third-party systems such as CDPs, e-commerce platforms, and analytics tools.
Ensure Quality and Governance: Own QA, testing, and deployment standards for journeys and campaigns; document builds, naming conventions, and data dictionaries; uphold deliverability, consent, and privacy requirements (CAN-SPAM, GDPR, CCPA).
Lead and Advise: Serve as the SFMC technical SME for client and internal teams, mentor junior developers, scope and estimate builds, and support pitches with solution architecture recommendations.
Measure and Improve: Set up tracking and reporting for journey performance, partner with analytics teams on A/B tests, and iterate builds to lift engagement, conversion, and retention.
Experience: 5+ years of hands-on development in Salesforce Marketing Cloud and/or HubSpot, ideally within a digital agency, consultancy, or enterprise CRM team. SFMC certifications preferred.
Journey Builder & Automation Studio: Deep expertise building, troubleshooting, and optimizing complex journeys and automations in production environments.
AMPscript & SSJS: Strong scripting skills for dynamic content, personalization, lookups, and data manipulation inside emails, CloudPages, and landing pages.
SQL: Advanced SQL for segmentation, data transformation, and query activities across large, relational data extensions.
HTML & CSS: Expert in responsive, cross-client email and landing page development, including accessibility and rendering best practices.
Data Models & Structures: Proven ability to design SFMC data architecture, including data extensions, Contact Builder, data relationships, and subscriber management.
APIs & Integrations: Working experience with SFMC REST and SOAP APIs, Marketing Cloud Connect, and integrating external data sources.
Templates & Content: Strong understanding of Salesforce templates, Content Builder, and modular, reusable content frameworks.
Communication: Able to explain technical solutions clearly to non-technical stakeholders and translate business requirements into technical specs.
Education: Bachelor's degree in Computer Science, Information Systems, Marketing, or equivalent practical experience.
Leadership: Experience leading a small team of developers or managing offshore/partner development resources.