Enova Strategy & Operations Associate supports Enova’s core P&Ls by managing credit performance and driving process improvements. Owns end-to-end projects and collaborates cross-functionally to enhance business operations and customer experience.
Responsibilities
As a Strategy & Operations Associate, you will directly support one of Enova’s core P&Ls and tackle projects that ensure Enova is operating at peak performance, and continuously improving so our customers can have the best possible experience . Projects can range from short-term immediate impact projects, like automating a business process, to long term strategic initiatives, such as a new product launch. The best part? Our team is big enough to have the resources to successfully scale the business, but small enough that a single associate has the autonomy to make a meaningful impact. That means you can make your mark.
Manage credit performance for the brand, including monitoring portfolio performance, evaluating underwriting models, and implementing operational changes that balance credit risk with loan volume growth.
Manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and drive bottom line results
Own end to end projects from initial recommendation through implementation/execution and assurance of successful business impact.
Build and cultivate relationships with cross-functional teams within the organization.
Evaluate vendor proposals, negotiate with external partners and collaborate with internal tech development teams to ensure that projects meet business requirements.
Run ad hoc projects that are often data intensive and require comfort with numbers to make decisions.
Qualification
Bachelor’s degree in EngineeringSkilled in negotiating
Required
Bachelor’s degree in Engineering, Business, or Finance. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
3-6 years of tangible work experience dealing with process improvement, management consulting or data analytics.
Demonstrate strong analytical thinking through excellent written and oral communication skills.
Skilled in negotiating, influencing others, analytical thinking, leading others, and executing and implementing projects.
