Education Clinical Support Manager

Remotefull time

Remote

senior

H1B: no

Ayahealthcare Education Clinical Support Manager at Ayahealthcare provides clinical and experience support to school-based speech-language pathologists. The role manages candidate support tickets, conducts interviews, and offers coaching and problem-solving assistance.

Responsibilities

Ticket-Based Candidate Support and Coaching
Manage and respond to candidate support tickets within Aya Education’s ticketing system.
Serve as a primary clinical resource for school-based SLPs throughout their assignments.
Provide coaching, guidance, and thought partnership related to clinical practice, role expectations, caseloads, documentation, communication and school-based challenges.
Help clinicians navigate assignment concerns, school environments, collaboration with school teams, and other issues that may affect their success.
Provide general, non-clinical support and problem-solving assistance to teachers, paraprofessionals and other school-based professionals when their questions or concerns fall outside a clinical SLP scope.
Collaborate with internal stakeholders to resolve candidate needs and ensure clear, timely follow-up.
Interviews and Candidate Evaluation
Conduct a limited number of interviews for SLP and other school-based candidates, as assigned.
Apply a practical school-based and clinical lens when assessing candidate readiness, role fit, communication and support needs.
Provide thoughtful input to Recruitment, Account Management and other partners regarding candidate strengths, questions and potential support considerations.
Help ensure candidates understand the clinical, role-specific, caseload, documentation, scheduling, and environmental expectations of school-based assignments.

Qualification

Demonstrated coachingStrong organization

Required

Active and unrestricted ASHA Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) in good standing.
Completion of the required two-hour professional development course in clinical instruction and supervision.
At least 18 to 24 months of full-time practice experience after receiving the CCC-SLP.
Active SLP licensure which must be maintained
Direct experience working as an SLP in a school, district or other K–12 education setting.
Understanding of the broader K–12 environment and the roles, responsibilities and common support needs of non-clinical school-based professionals.
Master’s degree or equivalent professional experience.
Strong understanding of school-based speech-language pathology practice, including caseload management, documentation, collaboration and communication with school teams.
Strong written and verbal communication skills.
Demonstrated coaching, critical-thinking and problem-solving skills.
Sound professional judgment and the ability to recognize appropriate escalation thresholds.
Strong organization, documentation, follow-through and ability to manage multiple priorities.

Benefits

Dental
Vision
401(k)

Company

Ayahealthcare

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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