Perk Head of Revenue Operations at Perk leads North America RevOps, managing sales operations, enablement, commissions, reporting, go-to-market engineering, and deal desk. The role involves building scalable processes and leading a team of 5.
Responsibilities
We are looking for a Head of North America Revenue Operations to own the full RevOps scope for our North America business and build the machine that helps it scale. You will lead a team of 5 and report to the global VP of Revenue Operations.
Your team covers sales operations, enablement, commissions and reporting, go-to-market engineering and deal desk. Each person on the team has a dotted-line into the matching central team in Europe, so the job is to run one connected global operation while shaping it around how North America sells.
Sales operations
Own the sales process and GTM approach for the SDR, SE and account manager teams in North America: how pipeline is generated, qualified, progressed and expanded.
Keep the process consistent across the 3 roles and the handoffs between them, and make sure global process changes land well in North America.
Work with the systems team to scope system requirements: turn process needs into clear specs, prioritise them and check that what gets built supports how the teams sell.
Design and implement enablement plans for the SDR, SE and account manager teams in North America, based on business needs.
Align those plans to the global enablement frameworks and ways of working, To drive agreed business outcomes.
Commissions and reporting
Support global and North America commission operations: calculations, queries, target setting and North America specific campaigns.
Support insight generation, management and manager-level reporting for North America.
Go-to-market engineering
Qualification
8+ years in Revenue OperationsBreadth across the 5 areasFamiliarity with automationBased in North AmericaA plus
Required
8+ years in Revenue Operations, Sales Operations or a related GTM operations role at a SaaS or technology company, including 3+ years leading a team.
Breadth across the 5 areas: hands-on depth in some and enough credibility in the rest to lead them well.
Strong command of Salesforce and a BI tool (Looker, Tableau or similar), and comfort making decisions from data.
Experience running or supporting commission plans, and working closely with Finance.
Familiarity with automation, AI tooling and GTM engineering, and a track record of using them to remove manual work.
Experience leading in a matrix or dotted-line structure, ideally a regional team inside a global function.
Strong stakeholder management with sales leaders and executives, and the ability to hold a position when the data supports it.
Based in North America, with working overlap with our European teams.
A plus: experience in B2B SaaS across multiple segments and regions.
