Senior Community Manager

Required

• 5+ years building or running communities for a software product, ideally for developers, designers, or other makers
• A track record of building community programs from scratch and growing them, such as leader or ambassador programs, hackathons, and events. Tell us about one you built.
• Hands-on fluency with Webflow or comparable web and design tools. You can build a site, answer a member's question, and speak the language of builders.
• Experience setting community goals and measuring them against business results like activation, retention, and pipeline
• Experience running online spaces on platforms like Discord, Slack, or forums, including programming and moderation
• Experience supporting volunteer leaders and members, online and in person
• BS / BA college degree or relevant experience
• You’ll thrive as a Senior Community Manager if you..
• Come from the community. You've been a member or leader in a builder community yourself, so you know what makes one worth showing up for.
• Build programs that last. You turn a good event or idea into something repeatable, with playbooks that let other people run it well.
• Show up in the room. You're comfortable hosting a workshop, panel, or live session, and you bring people together online and in person.
• Bring a point of view. You have a clear view of what makes a community worth joining, and you can say why a program should grow, change, or end.