Webflow Director of EPD Operations at Webflow responsible for running the operating system for Engineering, Product & Design organization. Owns planning, tracking, launching, and reporting processes to increase delivery speed and reliability.
Responsibilities
Location: Remote-first (United States; BC & ON, Canada)
Reporting to the Chief Product Officer
For this role, candidates must be legally authorized to work in the United States without the need for Webflow's sponsorship for an immigration-related employment benefit (i.e., a work visa, work permit, etc.)
The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate's geographic location, job-related experience, knowledge, qualifications, and skills.
United States (all figures in USD)
Zone A: 284,000 - 355,000
Zone B: 267,000 - 334,000
Zone C: 249,600 - 312,000
As Director, EPD Operations, you'll...
Run the EPD operating rhythm. Own the leadership and org-wide rituals that keep a multi-pillar EPD org aligned: weekly EPD Leadership, pillar lead reviews, quarterly all-hands, offsites, and protected builder time. Cut what doesn't earn its time; make what stays drive decisions.
Own planning, OKRs, and roadmap health. Run quarterly planning with pillar leads, manage the OKR program and its owners, and keep the roadmap current and trustworthy. Surface at-risk work early and route it to the right leader for a decision within a week.
Tell EPD's story to leadership and the board. Produce accurate, on-time reporting for exec staff, board meetings, and QBRs, sourced from live roadmap and OKR data rather than one-off reconciliation.
Qualification
You'll thrive as DirectorA track record of running planningStrong executive presenceHands-on AI fluencyClearOur Core BehaviorsBuild lasting customer trust
Required
You'll thrive as Director, EPD Operations if you have:
10+ years in technical program management, engineering or product operations, or chief-of-staff roles at a software company, with at least 4 years leading teams.
A track record of running planning, OKRs, and operating cadence for an EPD org of several hundred people, and of making that system simpler over time.
Experience owning launch readiness or release governance for a SaaS product, including coordinating major launches with GTM.
Strong executive presence. You can run a room of VPs, synthesize a messy debate into a decision, and write a board-ready update.
Hands-on AI fluency. You use AI tools and agents in your own daily work, and you've led or sponsored automation that removed real operational toil and got adopted.
Fluency with engineering and product tooling (Linear, Jira, Confluence, Slack, data/BI tools), and the judgment to change tools only when it pays off.
Comfort with ambiguity and frequent change. You can re-plan quickly after a reorg or a strategy shift without losing the thread.
Clear, concise communication across technical and non-technical audiences.
Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
Our Core Behaviors
Build lasting customer trust. We build trust by taking action that puts customer trust first.
