Qualtrics Solution Consulting Manager leading the Locations team in North America Enterprise at Qualtrics. Responsible for coaching, hiring, and partnering with Sales to deliver technical and strategic outcomes.
Responsibilities
Build and lead a team of Solution Consultants
Deliver team outcomes including win rate, pipeline contribution, and ARR
Coach team on customer preparation, deal strategy, and reviews
Partner with Sales leaders on alignment of Solution Consultants
Serve as senior voice on industry strategy and product direction
Qualification
Experience coachingUndergraduate degreeTravel required (up to 25%)Experience with hospitalityWhat You Should Know About This Team
Required
Minimum of 8 years of experience at a business-to-business (B2B) software as a service (SaaS) company, or in a practitioner or leadership role running large-scale programs or organizations.
Demonstrated ability to influence a sales cycle both strategically and technically, working with C-level and vice president buyers.
A record of owning results and helping others do the same, with resilience and comfort with ambiguity.
Experience coaching, mentoring or leading others, formally or informally, and a desire to lead people.
Excellent written and verbal communication, including presenting to executives and partnering with Sales leaders.
Strong understanding of AI and data-driven solutions and how they apply to customer and employee experience, with credibility among both technical and business executives.
Undergraduate degree.
Legally authorized to work in the United States.
Travel required (up to 25%).
Preferred
5 or more years leading pre-sales or similar teams, including strategic, senior individual contributors.
Experience engaging teams through change.
Experience in pre-sales (solution consulting, solutions engineering or solution strategy).
Experience with Customer or Employee Experience software.
Hands-on experience with large language models.
Experience with hospitality, travel, retail, restaurant, sports, media or entertainment customers.
What You Should Know About This Team
We play a critical role in the commercial engine, driving innovation and market penetration through direct interaction with customer decision makers and scaling our expertise to amplify key strategic go-to-market initiatives to the field.
