Doss Senior/Staff Product Manager owns end-to-end product surface for applications in operations, ERP, finance, and supply chain domains. The role involves leading product teams, running customer discovery, and writing PRDs.
Responsibilities
The Applications Team builds the products our customers run their entire businesses on - Order Management, Inventory, Procure-to-Pay, Warehouse Management, MRP, and MES, CRM, and more. We own the end-to-end ideation, scoping, design, build, and release of these applications. We are building the most essential pieces of software that exist within our customers' businesses, and we are building to serve the world's largest and most complex enterprises at scale. What we ship must deliver immediate impact to our customers and internal implementation team, and allow us to massively expand our addressable market.
We are hiring a Product Lead to own each of our three product lines:
Each of these product lines will contain the resources to drive end-to-end product management: design, build, and delivery. You will create the applications that thousands of customer instances configure against, partner with our architects on the system design, sequence the roadmap, enforce release readiness, and own the relationship with the implementation team that puts your product in front of customers.
The bar is high. We are looking for someone who has shipped real product surfaces and/or led product teams in the operations / ERP / finance / supply chain world and is ready to do it again.
Own the end-to-end product surface for your pod - discovery, PRDs, system design partnership, release readiness, and adoption.
Lead the people within your pod through the entire design and delivery process, and collectively own the post-delivery output metrics.
Run customer discovery directly and through the Implementation Team. Translate messy, conflicting, multi-customer input into generalized capabilities that work for the Nth customer, not just the first.
Write tight, opinionated PRDs that your engineers and architects can build against. Ship docs that hold up under technical pushback and don't need rewriting two months later.
Partner daily with the Applications Architects on system design, schemas, workflows, and integrations. Co-design the product and the architecture. Hold the product line under technical pressure; update cleanly when a real constraint changes the right answer.
Qualification
Has shipped realDesigned for the Nth customerWritten for executivesSystems Thinker
Required
We are looking for a senior product builder with deep operations / ERP / financial-software domain fluency and the instinct to design product surfaces that thousands of live customer instances configure against. Strong target backgrounds:
Product leader at a vertical-ERP / ops-software company (NetSuite, SAP, Microsoft Dynamics, Oracle) — has shipped products for inventory, procurement, order management, AR/AP, costing, fulfillment, or EDI.
Experienced PM or engineer at a manufacturing or physical-operations company that builds its own software to run operations (Tesla, Amazon, Walmart, Flexport).
Operations / ERP / supply-chain consultant turned PM - Big 4, Accenture, BCG, Bain, or NetSuite/Workday implementation partner.
PM with finance / accounting / industrial-engineering background at a high-bar B2B startup (Stripe, Ramp, Mercury, Rippling) ready to go deeper into the operations world.
Has shipped real, generalized product surfaces in at least one of: inventory, procurement, OMS, AR/AP, costing, fulfillment, EDI, WMS, MRP, production planning. Speaks the language fluently - UoMs, BOMs, lot tracking, 3-way match, COGs, ASNs - without being asked.
Owned a product end-to-end at meaningful complexity. You can name a specific product you shipped, the trade-offs you made, the scope you cut, the revenue or adoption it drove, and what you'd build differently today.
Designed for the Nth customer, not the first. You've held the line on what's opinionated vs. configurable and can articulate the rule you actually used.
Partnered substantively with engineering. You've defended scope that shipped and updated PRDs that needed updating. You can name your favorite engineer and architect from your last team and tell us why.
Written for executives. You can sit with a pile of messy discovery notes and produce a one-page memo a CEO can act on in 60 seconds.
Led product teams to deliver on multi-quarter roadmaps with sustained ownership of output metrics.
Systems Thinker. Operations software is highly interconnected - data, workflows, modules, integrations, customers, and finance all touch each other. You can traverse it, untangle it, and put it back together.
