Fulfillment Automation Solutions Engineer

Required

• You measure what matters, such as the number of cases that still need an engineer and time to resolve, or the time it takes to onboard a new site or partner, and use it to decide what to build next.
• 5-8 years of professional software engineering experience, including building internal tools, workflow automation or system integrations.
• High proficiency in at least one technical area, with a record of writing correct, well-tested code that others can easily understand and maintain.
• Experience efficiently debugging and profiling ambiguous problems across systems and codebases, including data pipelines and device or upload workflows.
• Experience leading design and architecture for complex projects and systems, and backing up decisions with data.
• Experience working across teams and domains, and directly with non-engineering users or external partners, to understand their workflow and ship tools they can use on their own.
• Experience coaching and mentoring less experienced engineers, and leading or coordinating the work of others as a team or tech lead. Direct management experience is not required.
• Education: Bachelor’s degree in computer science, engineering or a related field, or equivalent practical experience]
• Preferred: experience with logistics, warehouse or fulfillment systems, or with returns and reverse-logistics flows.
• Preferred: experience in a regulated environment, such as medical devices, where traceability and compliance matter.
• Traits and behaviors: curious, biased toward simple solutions, comfortable in a new team where the process is still being defined, a strong written communicator in an async environment, and empathetic to the people who rely on your tools.