Cobot Site Operation Manager at Cobot leads deployment engineers and robot specialists to manage fleet operational performance across two sites. The role involves hands-on leadership from launch through operational stabilization and team building.
Responsibilities
Work with the onsite team of deployment engineers and robot specialists to deliver key project milestones.
Hire, schedule, coach and conduct performance management for team of robot specialists.
Own operational performance of the fleet at your sites: mission completion, autonomy rate, intervention rate, uptime, and the daily cadence that keeps all four moving in the right direction.
Be on site for launch through the operational stabilization for the weeks that follow.
Train robot specialists and customer operators, and leave the site with people who can run it without you.
Run the daily and weekly operating rhythm with the customer's floor leadership, and escalate cleanly and early to internal support teams.
Enforce and enhance deployment standards through SOPs, checklists, safety and change control.
Report operational data and issues internally and externally, surfacing trends and risks early.
Support the handover of a mature site to Customer Success.
Qualification
Experience standing up a new siteProven team buildingEnjoy working in a fast pacedCobot is an Equal Opportunity Employer
Required
4+ years of operations leadership with direct reports in a live physical environment — distribution, manufacturing, healthcare logistics, field service or equivalent.
Experience standing up a new site, line or operation, not only running an established one.
Proven team building: you have hired, trained and managed the performance of a frontline team.
Technical enough to troubleshoot alongside your team and challenge an engineer's diagnosis, without needing to be the engineer.
Comfortable as the escalation point on a customer's floor, including outside normal business hours during launch windows.
Fluent with operational metrics — and skeptical enough to ask how a number is collected before you quote it.
Willing to be resident on site during launch and stabilisation windows; roughly 50% - 65% travel. Up to 80% when a site is launching, or relocation to a customer site region.
Highly motivated teammate with excellent oral and written communication skills.
Enjoy working in a fast paced, collaborative and dynamic start-up environment as part of a small team.
Preferred
Experience with complex systems/hardware, mobile robots, AGVs, or automation fleet operations.
Amazon-style operations or area management training, or another structured operations school.
Lean Six Sigma Green Belt certification or above, with a habit of applying it.
Experience running or handing off operations to a centralized remote operations function.
Background in hospital materials management, 3PL, or high-throughput distribution.
Experience hiring and training a frontline team from the ground up.
Formal safety qualification or experience owning safety for a site.
Cobot is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let your recruiter know.
