Rad AI Senior Implementation Project Manager at Rad AI leading software implementation projects for healthcare AI solutions. Responsible for planning, monitoring, and managing multiple complex customer-facing projects.
Responsibilities
Work independently to plan, monitor, and manage multiple complex customer-facing projects
Lead the end-to-end delivery of Rad AI’s products to radiology practices and health systems, from kick-off to go-live and transition to support
Own implementation readiness and go-live planning, coordinating testing, training, customer preparedness, cutover activities, and post-launch transition. Identify readiness gaps early and develop actionable recovery plans when milestones or commitments are at risk
Maintain accurate, current project plans, milestones, forecasts, risks, decisions, and action items in established project management systems, ensuring clear ownership, timely follow-through, and reliable visibility for stakeholders
Coordinate cross-functional teams, including Product, Engineering, and Integration resources, to meet project objectives and deadlines
Serve as the primary client-facing contact throughout the implementation
Ensure a smooth onboarding process by managing project timelines, dependencies, and communications with executive, clinical, and IT stakeholders
Track and manage feature requests, ensuring clear communication, documentation, and prioritization
Anticipate and actively manage project risks, dependencies, and potential delays; develop and track mitigation plans, communicate threats early, and escalate material issues with clear business impact, recommended actions, and accountable owners
Proactively investigate challenges, assess root causes and business impact, evaluate options, and recommend practical solutions. Exercise sound judgment within established authority and escalate decisions with clear recommendations when needed
Conduct weekly status meetings with internal and external stakeholders
Collaborate and coordinate with Rad AI’s product, engineering, and customer success teams for project goal setting, data integration, testing, and product feedback
