IT Operations Engineer

San Franciscofull time

On Site

mid

H1B: no

Physicalintelligence IT Operations Engineer at Physical Intelligence to manage day-to-day IT operations across offices and robot labs. Responsible for running the service desk, device management, identity administration, and building automation workflows.

Responsibilities

Run the service desk: triage, resolve and automate requests, and share an on-call rotation for urgent issues.
Own onboarding and offboarding, from equipment and accounts to same-day access removal.
Manage devices across macOS, Windows, Linux, iOS and Android: enrollment, patching, OS updates and inventory.
Administer identity and SaaS, including Okta, Google Workspace and Slack, and keep access clean as teams change.
Build workflows and automations that remove repeat work from the queue.
Support our sites on-site: workstations, robot-lab computers, conference rooms, printers and building access, and first-line network triage with our network partner.
Help deliver IT projects such as new site openings and security rollouts.
What We Hope You'll Bring
5+ years in IT operations, support engineering or systems administration at a fast-growing company.
Hands-on experience with an identity provider (Okta or similar), MDM (Fleet, Jamf, Intune or similar) and Google Workspace administration.
Scripting skills in Python, Bash or similar to automate routine work.
Comfort supporting Linux alongside macOS and Windows.

Qualification

5+ years in IT operationsExperience with MDM tools (FleetScripting skills in PythonExperience with Tailscale

Required

5+ years in IT operations, support engineering or systems administration at a fast-growing company
Hands-on experience with identity providers (Okta or similar)
Experience with MDM tools (Fleet, Jamf, Intune or similar)
Google Workspace administration experience
Scripting skills in Python, Bash or similar
Comfort supporting Linux alongside macOS and Windows

Preferred

Experience with service desk automation or AI agents for IT workflows.
Experience opening offices or supporting labs, warehouses or shift-based operations.
Experience with Tailscale, networking or building access systems.
Excitement about robotics and a desire to learn.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company

Physicalintelligence

View company page

10000+ employees

Semiconductors

Founded 1968

Source: ashby

Active within the past hour

More roles at Physicalintelligence

Embedded Engineer

San Francisco

Software Engineer, AI Productivity

San Francisco

3D Printer Technician

San Francisco

Fleet Inventory Specialist

San Francisco

Boost Your Interview Chances

Improve Resume Match Score

Free

Your Score

9.0

Strong Applicant

Must-Have Skills for This Role

OktaGoogle WorkspaceSlackPythonBashmacOS

Optimize my Resume

Apply Faster with Autofill

Free

Save your profile once. LumiJobs pre-fills the employer's application form so you stop re-typing the same answers on every site.

Apply With Autofill

Or skip LumiJobs's tools and submit directly on the employer's career site.

Apply on Employer Site

IT Operations Engineer at Physicalintelligence · LumiJobs