Partner Program Director

US (Remote)full timeRemote

Partner Program Director at Cresta · LumiJobs

senior

$220k–$250k

H1B: no

Cresta The Partner Program Director at Cresta manages relationships with partners and collaborates with internal teams to enable and scale joint solutions. This role focuses on partner strategy, enablement, and aligning partner objectives with Cresta's capabilities.

Responsibilities

The ideal candidate for this role thrives in customer-facing roles, thinks strategically about how to solve complex industry challenges using the Cresta platform, and takes ownership of internal and external obstacles.
Partner Strategy and Enablement
Guide partners on creating a mutually beneficial, collaborative, and long-term relationship with Cresta
Serve as the primary point of contact and platform expert for technology and solution partners.
Develop partner success plans and maturity roadmaps that increase partner self-sufficiency, solution adoption, and long-term business impact.
Design and execute onboarding and ongoing enablement programs that equip partners with the expertise needed to successfully position, sell, and deliver Cresta solutions.
Solution Development & Integration
Align partner business objectives, industry expertise, and strategic priorities with Cresta's capabilities and market opportunities.
Work cross-functionally with Product, Professional Services, Sales, and Enablement teams to drive successful partner outcomes.
Collaborate with partners to define and execute joint go-to-market strategies that leverage the value of the Cresta platform.
Go-to-Market & Revenue Acceleration
Collaborate with internal and partner sales teams to support partner-sourced and partner-influenced opportunities.

Qualification

Experience working with ISV

Required

10+ years of experience in customer-facing roles such Partner Success, Customer Success, Solution Consulting, or Partner Relationship Management
5+ years of experience working in the Contact Center space
Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
Demonstrated ability to develop platform expertise and engage effectively with both technical and executive audiences.
Ability to translate business requirements into technical solutions.
Proven ability to work cross-functionally with Sales, Product, and Engineering teams.
Excellent communication skills — able to explain complex technical concepts clearly to diverse audiences.
Strong project management and organizational skills.

Benefits

Equity/RSU

Company

Cresta

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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Must-Have Skills for This Role

Partner StrategySolution DevelopmentIntegrationGo-to-market strategies

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