Responsibilities

Dialpad develops and delivers AI-powered voice, messaging, and contact center solutions to enterprise customers worldwide. As a provider operating at the intersection of cloud communications and artificial intelligence, Dialpad is subject to a complex and rapidly evolving regulatory framework spanning federal and state telecommunications law, AI governance, and consent requirements.
The Corporate Counsel, Telecommunications & Regulatory will serve as the Company’s primary legal authority across this regulatory surface area. The successful candidate will partner directly with Product, Engineering, Sales, and Operations to build scalable compliance infrastructure, provide proactive legal guidance, and ensure that Dialpad’s products and business practices remain on the right side of an increasingly demanding legal environment.
This position reports to the Deputy General Counsel and has the opportunity to be based in our Bay Area office.
Telecommunications Regulatory Compliance
Serve as the Company’s subject matter expert on FCC and state PUC regulatory frameworks applicable to Dialpad’s UCaaS and CCaaS offerings, including filing obligations, interconnection requirements, and active CPUC proceedings affecting California operations.
Provide legal guidance on STIR/SHAKEN compliance, CLI masking authorizations, and Caller ID obligations under the Truth in Caller ID Act, including identification of exposure and development of remediation strategies.
Monitor and analyze FCC rulemakings, state legislative activity, and international telecommunications developments, translating findings into actionable guidance for Engineering, Product, and Operations in advance of applicable deadlines.
Manage the Company’s regulatory filings and reporting obligations with federal, state, and international agencies.
Advise on carrier and telecommunications interconnection agreements, with particular focus on the allocation of regulatory obligations between Dialpad and its carrier partners.
Voice, Messaging & AI Compliance
Serve as the Company’s authoritative resource on call recording consent law, including CIPA, ECPA, and the patchwork of two-party consent requirements across U.S. jurisdictions, translating legal requirements into product specifications and customer-facing disclosures.
Advise on TCPA and FTSA exposure as it applies to Dialpad’s platform and to downstream customer use cases, with the ability to clearly articulate the distinction between platform liability and customer conduct in commercial and legal contexts.

Qualification

Four to eight years of legal experienceDemonstrated familiarity with FCC rulesFluency in written and spoken EnglishCalifornia Salary Range$169Why Join Dialpad

Required

Four to eight years of legal experience, with substantive exposure to telecommunications regulatory matters gained at a law firm, carrier, UCaaS company, or regulatory agency. In-house experience at a SaaS or communications technology company is preferred.
Demonstrated familiarity with FCC rules, the Communications Act, and their application to VoIP and cloud communications providers, including a working understanding of non-dominant interexchange carrier status and its practical implications.
Practical experience advising on call recording consent law—not merely researching it.
Working knowledge of TCPA and FTSA sufficient to identify platform-level exposure from customer use cases and to develop appropriate risk mitigation strategies.
Familiarity with AI governance frameworks and emerging state AI legislation, with demonstrated willingness to develop deeper expertise as the regulatory landscape evolves.
Ability to synthesize complex legal analysis into clear, actionable guidance for non-legal business stakeholders.
Fluency in written and spoken English.
For exceptional talent based in California, the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
California Salary Range
$169,000—$214,000 USD
Why Join Dialpad
Work at the center of the AI transformation in business communications

Corporate Counsel, Telecommunications & Regulatory at Dialpad · LumiJobs

Corporate Counsel, Telecommunications & Regulatory

Responsibilities

Qualification

Required

Benefits

Company

Dialpad

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