Ramp Solutions Consultant at Ramp collaborates with sales and product teams to design and deliver tailored financial solutions. The role involves demonstrating Ramp's products, evaluating customer needs, and influencing product development.
Responsibilities
As a Solutions Consultant at Ramp, you will play a crucial role in establishing and nurturing partnerships with potential customers. This involves building trust and confidence through expert demonstrations of Ramp's products and a deep understanding of our prospects' needs. Collaborating closely with Account Executives, Customer Success, and Account Management teams, you will prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements. Acting as technical and financial experts, you will design integrated solutions, provide strategic advice to prospects, and facilitate communication between internal technical teams and prospects. Solutions Consultants drive customer success from deal evaluation to product activation, influencing product development to continually enhance Ramp's value proposition. This role requires strong technical skills, alongside strong presentation and value selling skills.
Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition
Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs
Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
Qualification
Bachelor's degree in computer scienceProficiency in IdPExpertise in accounting systemsExceptional organizationalStrong skills in engineeringProactive mindsetFor candidates located in NYC or SF
Required
2+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector
Bachelor's degree in computer science, engineering, business, finance, accounting or related field
Proficiency in IdP, HRIS, and/or ERP solutions
Expertise in accounting systems, controllership needs, and finance/accounting workflows
Exceptional organizational, project management, and time management abilities
Strong skills in engineering, system design, and technical specification writing
Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For remote candidates located in all other locations, the pay range for this role is $115,000-$159,000.
