Simple AI Forward Deployed Engineer at Simple AI working directly with customers to deploy and customize voice AI agents. The role includes building demos, understanding workflows, debugging, and turning feedback into product improvements.
Responsibilities
We are looking for a Forward Deployed Engineer to work directly with customers and help turn Simple’s voice AI platform into production-ready agents for each business.
This is a highly technical and highly customer-facing role. You will work across pre-sales and post-sales: building custom demos for prospective customers, understanding customer workflows, deploying agents, debugging edge cases, improving performance, and turning customer feedback into product improvements.
Every customer has different call flows, systems, products, policies, and edge cases. You will be responsible for understanding those details and making sure the agent works reliably in the real world. This role is a good fit for someone who wants to code, talk to customers, move fast, and be close to the business impact of what they build.
Qualification
0-2 years of relevant work experienceExperience with TypeScript
Required
0-2 years of relevant work experience.
Strong problem-solving skills and enthusiasm for addressing technical challenges.
A customer-first mindset with strong communication skills and interest in product design and prioritization.
Self-motivated and able to work independently.
Passion about learning and keeping up with latest AI advancements.
Preferred
Previous experience with prompt engineering or working with AI/LLM-based platforms.
Experience with TypeScript, React, Python, Ruby on Rails, PostgreSQL, or AWS.
If you are excited to work directly with customers and build AI agents that run in production, we would love to chat.
