Phaidra Senior AI Controls Solutions Engineer at Phaidra responsible for operationalizing and scaling AI control systems for industrial customers. Works closely with TPMs and Data Scientists to implement AI solutions across multiple environments.
Responsibilities
This role can be broken down into four concrete areas of responsibility:
You will use Phaidra’s products and your knowledge of the customers' needs to create a model of the facility for ingestion by our product lineup. This will require working closely with our Data Science team. You’ll understand the facility and configure our products according the facility and customer requirements. Then, you will commission and tune our products and assist in analyzing and triaging these systems in the support phase across multiple concurrent projects.
You will work with the product team to identify and define product requirements based upon each customer’s specification and needs. You will work closely with other AI Controls Solutions Engineers and the Product team to ensure our automated tools enable Phaidra to scale across thousands of customers. You will translate a combination of customer-stated and customer-implied needs into coherent needs documentation for use by the software development team.
You will provide ongoing support of deployed products, including support issue resolution and monitoring of performance across multiple customers. ****You will lead the deployment and support of multiple Solutions, perhaps in parallel. This includes resolving onboarding or support tickets by coordinating with the appropriate stakeholders or providing direct solutions. You will possesses deep knowledge of Phaidra’s pipelines and effectively identify and addresses issues and manage risks actively. You will analyze the performance and viability of your engineered solutions, as well as troubleshoot, triage, and analyze issues with control systems and equipment. You will possess deep knowledge of Phaidra’s pipelines to effectively identify and address issues and actively manage risk.
You will act as an internal and customer-facing SME, leading a range of initiatives, including the delivery of platinum support to customers, providing technical advice to research projects, and supporting sales and marketing efforts.
*This role can include 25% travel
Key Qualifications
10-15 years of work experience as a controls engineer, programmer, or equivalent
Possesses expertise in HVAC and Data Center cooling control methodologies and strategies and displays knowledge of chiller plant fundamentals, configurations, and sequence of operations.
Has the ability to operate independently as a senior member of the team, managing complex projects across multiple customers.
Understanding of applied thermodynamics for cooling systems, refrigeration systems, and hydronics.
Experience designing, programming, or strong working knowledge of industrial and commercial control systems and protocols such as BACnet and Modbus.
Qualification
As an AI Controls Solutions EngineerExperience buildingExperience with statisticsIn your first 30 days
Required
As an AI Controls Solutions Engineer, you'll play a critical role in operationalizing and scaling Phaidra's solutions for enterprise data center customers.
Preferred
Experience with rapidly prototyping new technologies and converting into commercially viable products.
Experience building, owning, and operating your own codebases/services.
Experience architecting services within cloud platforms.
Experience applying AI and ML in controls applications.
Experience with statistics, analytics, etc.
Experience with domain relevant optimization problems and solutions.
Familiarity with markup languages like Xml, Json, or Yaml.
