AI Controls Solutions Engineer (HVAC Systems) at Phaidra · LumiJobs

Responsibilities

This role can be broken down into four concrete areas of responsibility:
You will use Phaidra’s products and your knowledge of the customers' needs to create a model of the facility for ingestion by our product lineup. This will require working closely with our Data Science team. You’ll understand the facility and configure our products according the facility and customer requirements. Then, you will commission and tune our products and assist in analyzing and triaging these systems in the support phase.
You will work with the product team to identify and define product requirements based upon each customer’s specification and needs. You will work closely with other AI Controls Solutions Engineers and the Product team to ensure our automated tools enable Phaidra to scale across thousands of customers. You will translate a combination of customer-stated and customer-implied needs into coherent needs documentation for use by the software development team.
You will provide ongoing support of deployed products, including support issue resolution and monitoring of performance. ****You will lead the deployment and support of multiple Solutions, perhaps in parallel. This includes resolving onboarding or support tickets by coordinating with the appropriate stakeholders or providing direct solutions. You will analyze the performance and viability of your engineered solutions, as well as troubleshoot, triage, and analyze issues with control systems and equipment. You will possess deep knowledge of Phaidra’s pipelines to effectively identify and address issues and actively manage risk.
You will act as an internal and customer-facing SME on a range of initiatives, including the delivery of platinum support to customers, providing technical advice to research projects, and supporting sales and marketing efforts.
*This role can include 25% travel
Key Qualifications
5-10 years of work experience as a controls engineer, programmer, or equivalent.
Possesses expertise in HVAC and Data Center cooling control methodologies and strategies and displays knowledge of chiller plant fundamentals, configurations, and sequence of operations
Understanding of applied thermodynamics for cooling systems, refrigeration systems, and hydronics.
Experience in controls design engineering, or strong working knowledge of industrial and commercial control systems and protocols such as BACnet and Modbus.
Understanding the applications and control strategies of air side chilled water and direct expansion cooling systems.

AI Controls Solutions Engineer (HVAC Systems)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Phaidra

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