Cohere Health Manager, Client Analytics leading the Forward Deployed Automation Strategy team to design and execute prior authorization decisioning automation programs for PaaS clients. Drives client success through strategic roadmaps and analytics.
Responsibilities
Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program and develop strategic roadmaps
Manage and mentor a team of direct reports, enabling execution, prioritization, and professional development
Enhance the scale and efficacy of the Forward Deployed Automation Strategy team through process optimization, streamlined analytics framework, and AI tooling.
Partner with Product, Development, Design, and Engineering teams in scoping new and enhanced product features to meet client automation needs
Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients
Analyze authorization and claims data, leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performance
Ensure client’s KPIs are met and ensure end-to-end automation success for the portfolio of clients through each stage of customer lifecycle
Qualification
8+ years in a data-centricPassionate about improving UStrong leadershipBachelor's degree required🩺 Medical🏝️ Flex Time Off + company holidaysMBA/MPH or equivalent preferred
Required
8+ years in a data-centric, client-facing role
Passionate about improving U.S. healthcare and patient outcomes; understanding of healthcare systems, terminology, and regulations strongly preferred
Comfortable navigating ethical considerations in healthcare data management
SQL proficiency for complex healthcare datasets; skilled with Tableau/Power BI, Excel, and PowerPoint
Strong leadership, client management, and communication skills; able to juggle multiple priorities independently in ambiguous, fast-paced settings
Skilled at cross-functional collaboration and translating problems into product/KPI improvements
Management Consulting or HealthTech experience preferred
Bachelor's degree required; MBA/MPH or equivalent preferred
💻 Fully remote opportunity with about 5% travel
🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
📈 401K retirement plan with company match; flexible spending and health savings account