Therapist Clinical Quality Peer Educator (Contract)

Required

• You are comfortable working alongside AI-assisted review tools: critically evaluating a model's output and giving structured feedback that improves both the rubric and the model over time.
• You are an expert communicator and educator, with experience conveying information to large and diverse groups of individuals - and you can deliver feedback in a way that feels supportive rather than punitive.
• You are comfortable adapting to various healthcare technology platforms, and to workflows that continue to evolve as our programs scale.
• Role responsibilities:
• Review clinical documentation across note types - initial assessments (90791) and progress notes - to identify gaps that fall below industry standards for high-quality, safe patient care.
• Review clinical decision-making processes and the use of evidence-based treatment modalities.
• Complete additional quality-assessment work as our programs evolve, including calibration exercises and inter-rater reliability rounds.
• Some peer educators may also provide asynchronous and live 1:1 remediation support to providers falling below established standards of care, using education-forward communication that ties documentation expectations to patient safety and quality standards.
• Complete all review and documentation work within Headway's designated systems, adhering to HIPAA and Headway's privacy and confidentiality requirements. Patient information is never stored or maintained outside those systems.