Revenue Operations Staff Systems Engineer

Required

• Deliver at least one AI agent or automation that removes routine work for a GTM or Customer Operations team, with documented human oversight
• Publish a current-state architecture map of the GTM and Customer Operations stack, including integrations, data flows, and system owners
• Complete the core Salesforce overhaul and demonstrate improvement against the 3-month baseline in data quality, automation reliability, and user satisfaction
• Operate RocketLane as a stable, integrated platform supporting the onboarding and implementation process end-to-end
• Run Planhat as a mature customer success platform with active adoption across the Customer Success organization
• Operationalize a small portfolio of AI agents and automations across GTM and Customer Operations, with governance and monitoring in place
• Present a forward-looking roadmap for GTM and Customer Operations systems to Corporate IT and business leadership, including tooling decisions and build-versus-buy recommendations