Calendly Senior Product Operations Manager at Calendly leads program areas and defines operating practices to improve work execution. This role partners with product and functional leaders to enhance planning, delivery, and organizational alignment.
Responsibilities
We’re looking for a Senior Product Operations Manager who can independently lead a program area, strengthen execution across a broader domain, and help define the operating practices that improve how work gets done at Calendly. This role blends strategic program ownership with hands-on operational leadership.
A day in the life of a Senior Product Operations Manager at Calendly
As a Senior Product Operations Manager, you will own a meaningful program area and help define the strategy and prioritized roadmap for that area. You will lead complex, cross-functional work that improves planning quality, delivery consistency, and organizational alignment, while strengthening the standards, governance, and workflows that enable Product Excellence at scale.
On a typical day, you will be working on:
Serving as the primary Product Operations partner to a broader product or functional area, helping leaders improve planning, prioritization, execution, and portfolio clarity.
Provide input into the strategy and prioritized roadmap for a program or operating capability area, including goals, success measures, milestones, and dependencies.
Leading large, cross-functional projects that translate broad goals into iterative phases with measurable outcomes.
Defining and monitoring operational health metrics, identifying recurring friction points, and turning them into actionable backlog, roadmap, or process improvement work.
Owning one or more horizontal Product Operations capabilities across R&D, including process design, governance, standards, workflows, templates, and success measures.
Synthesizing stakeholder perspectives, user feedback, and operational data to generate actionable insights that inform priorities and decision-making.
Designing and implementing scalable process changes across discovery, planning, execution, launch readiness, and issue management.
Building coalitions across Product, Engineering, Design, Research, Analytics, and GTM to drive alignment, adoption, and stronger cross-functional ways of working.
