Sr. Principal Product Manager

Required

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
• 12+ years of product management experience building large scale cloud services platforms; specifically building cloud native commerce systems for usage-based and metered products at a very large scale
• 10+ years people management experience with demonstrated ability to encourage/lead/recruit/retain successful product management teams
• Proven track record of results including establishing ambitious goals, achieving /over-achieving those goals and taking overall responsibility for customer and business outcomes
• A track record of driving companies through ground-breaking change with the ability to see the big-picture while also being hands-on in the details
• Executive presence with strong communication skills, and ability to communicate business value and product features/benefits and influence at the highest levels to drive change
• Data-driven, outcomes oriented and a problem solver
• Customer obsessed - passionate about the customer journey and the customer experience
• Experience building large scale, mission critical software services like a Commerce system or similar
• Bachelor's degree from an accredited university, or equivalent experience
• We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
• This role will be remote, but is not eligible to be hired in The Bay Area or Seattle area