Effectively manage a book of business consisting of our most strategic accounts

Build, present, and defend data-backed pricing structures directly with procurement and finance stakeholders, driving alignment across broader buyer groups to close deals

Develop strategic account plans that map out expansion and other upsell opportunities

Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives

Partner with Customer Success Managers and leverage product expertise to solution for customer pain points

Position yourself as a strategic partner to key stakeholders and champions within named accounts

Diagnose and clearly mitigate churn risks, owning resolution strategies and advising sales leadership on ideal resolutions wherever appropriate

Be an active participant in building and improving internal operational processes

Travel occasionally to on-site client meetings, industry events and conferences, internal sales kick-offs, etc.

Additional projects and responsibilities as business needs require

You should have:

Several years of demonstrated experience in account expansion and renewals working with executive collaborators within Enterprise accounts (1,000+ employees)

Enterprise Account Manager

Responsibilities

Benefits

Company

Greenhouse

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