Babelstreet Salesforce & GTM Systems Manager responsible for owning the roadmap, architecture, and administration of go-to-market systems ecosystem. Lead Salesforce transformation and operational excellence across revenue technology stack.
Responsibilities
Systems Strategy & Roadmap
Own and evolve the full go-to-market technology stack, including Salesforce Sales Cloud, CPQ and Revenue Cloud capabilities, Marketing, Service, and Experience Clouds, Ironclad CLM, Spiff commissions management, MuleSoft Anypoint Platform, and connected analytics and automation tools.
Own the strategic roadmap and lifecycle of all GTM systems, with a focus on scalability, usability, data quality, ROI, and planned Salesforce upgrades across core opportunity, quoting, forecasting, renewal, and post-sale workflows.
Lead and manage system architecture, implementation plans, release governance, upgrades, testing, documentation, and end-user enablement for Salesforce and related platforms.
Drive continuous improvement and innovation across the GTM technology stack by translating business needs into prioritized system enhancements, clear business cases, and measurable adoption and efficiency outcomes.
Platform Ownership & Administration
Serve as the primary administrator and solution architect for Salesforce, including configuration, user management, permissions, automation, reporting infrastructure, data model health, and ongoing platform optimization.
Design lightweight, scalable solutions that grow with the business, balancing technical robustness with the speed of a fast-paced, scaling organization.
Manage and scale the revenue cycle implementations including CPQ, Ironclad, and Revenue Cloud.
Oversee the configuration and operation of the Spiff commissions platform; collaborate closely with finance for commissions logic and reporting.
Manage MuleSoft Anypoint Platform and Salesforce integrations to ensure secure, scalable, and reliable data flows across GTM, finance, legal, customer success, and analytics systems.