Attio Solutions Engineer responsible for guiding mid-market customers through pre-sales and post-sales technical processes. Architect custom solutions using Attio’s data model, no-code workflow builder, API, and integrations.
Responsibilities
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
Consulting on general RevOps and GTM-tech best practices
Partner with Account Executives during the sales process to close our largest new business deals
Serving as the relationship owner for our top accounts
Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
What you'll bring
Qualification
Comfort working with APIs
Required
2+ years B2B SaaS experience managing technical side of customer relationships pre- or post-sale
Expertise architecting SaaS software deployments across varied industries and use cases
Comfort working with APIs, no-code development platforms, and data models
Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
Familiarity with fast-growing startups and hybrid roles spanning sales, onboarding, and success
