Senior Data Analyst, Payments Platform at Brigit · LumiJobs

Responsibilities

Brigit processes billions of dollars in payments. In this role, you’ll sit at the intersection of our payments platform, membership, and credit teams — with a mandate to optimize the balance between transaction costs and transaction success rates. The work you do will have a direct impact on our company's profitability.
You’ll be a member of the Data & Analytics team, embedded in Team Money, our cross-functional payments platform team. Day-to-day, that means you’ll focus on evaluating patterns in payment failures, successes, and cost drivers, partnering with Data Science to evaluate predictive models, and helping Engineering and Product make smarter decisions about how we collect. The ideal candidate brings sharp analytical instincts, real payments domain knowledge, and the kind of ownership mentality that turns insights into action.
Analyze the tradeoff between transaction costs and success rates across ACH and card rails, and develop recommendations to improve both
Investigate payment failure patterns by institution, response code, and payment method — forming hypotheses, validating them in data, and driving remediations with Engineering, Product and Operations
Evaluate payment routing and collection strategies and size the impact of new configurations or vendor capabilities
Assess retry logic for cost and member experience implications and recommend smarter approaches
Build and refine alerting to detect payment anomalies quickly — unusual return rate spikes, processing failures, or unexpected changes in transaction behavior
Collaborate with Data Science to support the deployment and ongoing evaluation of predictive models that inform collection timing and payment decisions
Build monitoring dashboards to track model performance post-launch and surface when adjustments are needed
Translate model outputs into business-legible insights for stakeholders across product, finance, and leadership
4–6 years of experience in payments analytics, payment operations, or a closely related role in fintech, banking, or financial services
Advanced SQL — you write complex queries from scratch and are comfortable maintaining data models

Senior Data Analyst, Payments Platform

Responsibilities

Benefits

Company

Brigit

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